Privacy Policy
Privacy Policy
ESSAIRE operates this website and online store, along with all related content, features, tools, products, and services, to provide you with a smooth shopping experience. Our store is powered by Shopify, which helps us operate and deliver these Services.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our Services, make a purchase, or contact us.
If there is any difference between our Terms of Service and this Privacy Policy regarding your personal information, this Privacy Policy will apply.
Please read this Privacy Policy carefully. By using our Services, you confirm that you have read and understood how we collect, use, and share your personal information.
Personal Information We Collect
When we mention personal information, we mean any information that can identify you or can reasonably be connected to you. It does not include anonymous information or information that has been changed so it can no longer identify you.
Depending on how you use our Services and where you live, we may collect the following information.
Contact Information
We may collect your.
Name.
Billing address.
Shipping address.
Email address.
Phone number.
Payment Information
We may collect payment details such as.
Credit or debit card information.
Payment method.
Transaction details.
Payment confirmation.
Other payment information needed to complete your purchase.
Payments are processed securely through trusted payment providers.
Account Information
If you create an account, we may collect.
Username.
Password.
Security questions.
Account preferences and settings.
Transaction Information
We may collect information about.
Products you view.
Items added to your cart.
Wishlist items.
Purchases.
Returns.
Exchanges.
Cancelled orders.
Previous order history.
Communication Information
If you contact us, we may keep the information you include in your messages so we can respond and provide support.
Device Information
We may automatically collect information about your device, including.
IP address.
Browser type.
Device details.
Network connection.
Other device identifiers.
Usage Information
We may collect information about how you use our Services, including how you browse and interact with our website.
Where We Collect Your Information
We may collect your personal information.
Directly from you when you create an account, place an order, contact us, or use our Services.
Automatically through cookies and similar technologies when you visit or use our website.
From service providers that help us operate our business and provide our Services.
From trusted business partners and other third parties where permitted by law.
How We Use Your Personal Information
We use your personal information for the following purposes.
Providing Our Services
We use your information to.
Process payments.
Complete your orders.
Arrange shipping.
Handle returns and exchanges.
Manage your account.
Remember your preferences.
Recommend products that may interest you.
Allow you to post product reviews.
Improve your shopping experience.
Marketing
We may send promotional emails, text messages, or other marketing communications where permitted by law or with your consent.
We may also display advertisements based on your previous purchases, shopping activity, or products you have viewed.
Security and Fraud Prevention
We use your information to.
Protect your account.
Provide secure payments.
Detect fraud.
Investigate suspicious activity.
Protect our website and customers.
If you create an account, you are responsible for keeping your login details private. Please do not share your username or password with anyone.
Customer Support
We use your information to answer your questions, provide support, and maintain our relationship with you.
Legal Requirements
We may use your information to comply with legal obligations, respond to lawful requests from authorities, resolve legal matters, and enforce our policies and agreements.
How We Share Your Information
We may share your personal information only when necessary, including.
With Shopify and trusted service providers that help us process payments, manage technology, analyze website performance, store data, provide customer support, and deliver your orders.
With marketing partners to provide advertising and promotional services according to their own privacy policies.
When you ask us to share information, such as for shipping your order or when you use social media features connected to our website.
With companies within our business group where applicable.
If required during a business transaction such as a merger or sale of the business, or when required by law, legal requests, or to protect our rights, customers, and Services.
Our Relationship With Shopify
Our store is hosted by Shopify. Shopify collects and processes certain personal information to help provide and improve the Services.
Information you submit through our website may be shared with Shopify and its trusted partners, including providers located in other countries where necessary to operate the Services.
We also use some enhanced Shopify features that help improve our store and shopping experience. These features may use information collected from your interactions with our store, other Shopify merchants, and Shopify itself.
For these features, Shopify is responsible for processing your personal information and handling requests related to your privacy rights.
To learn more, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third Party Websites
Our website may contain links to websites or online platforms operated by other companies.
If you visit a third party website, we recommend reading its privacy policy and terms before providing any personal information.
We are not responsible for the privacy practices, security, or content of third party websites.
Information you choose to share on public or social media platforms may be visible to others according to the privacy settings of those platforms.
Including links to other websites does not mean that ESSAIRE approves or endorses their content unless clearly stated on our website.
Children's Data
Our Services are not designed for children. We do not knowingly collect personal information from children who are under the legal age in their country.
If you are a parent or guardian and believe your child has shared personal information with us, please contact us using the details below. We will review your request and delete the information if needed.
As of the effective date of this Privacy Policy, we do not knowingly share or sell the personal information of anyone under 16 years of age where this is defined by applicable law.
Security and Retention of Your Information
We take reasonable steps to protect your personal information. However, no security system is completely secure, and we cannot promise complete protection. Information sent over the internet may also be at risk while it is being transmitted. We recommend that you do not send sensitive or confidential information through unsecured methods.
We keep your personal information only for as long as it is needed. This may depend on whether we need it to manage your account, provide our Services, meet legal requirements, resolve disputes, or enforce our policies and agreements.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below. These rights may not apply in every situation, and in some cases we may refuse a request if allowed by law.
Right to Access
You may request access to the personal information we hold about you.
Right to Delete
You may ask us to delete the personal information we keep about you.
Right to Correct
You may request that we correct any inaccurate personal information.
Right to Data Portability
In some situations, you may request a copy of your personal information or ask us to transfer it to another service provider where allowed by law.
Communication Preferences
We may send you promotional emails. If you no longer wish to receive them, you can unsubscribe at any time by using the unsubscribe link included in our emails.
Even if you unsubscribe from promotional emails, we may still send you important messages about your account or your orders.
You can exercise these rights through our Services where available or by contacting us using the details below.
To learn more about how Shopify handles your personal information and the rights that may apply, please visit.
https://privacy.shopify.com/en
We will not treat you unfairly for exercising your privacy rights. Before processing your request, we may need to verify your identity as required by law.
You may also authorize another person to make a request on your behalf where permitted by law. Before we accept such a request, we may ask for proof of authorization and may also need to confirm your identity directly with you.
We will respond to your request within the time required by applicable law.
Complaints
If you have concerns about how we handle your personal information, please contact us using the details below.
Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries outside your own.
If your personal information is transferred outside the European Economic Area or the United Kingdom, we will use approved legal safeguards, such as the European Commission Standard Contractual Clauses or other recognized transfer methods, unless the destination country has been officially recognized as providing an adequate level of data protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or Services. Any updates will be published on this page along with the revised last updated date and any notice required by law.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your privacy rights, please contact us.
Phone
03000586197
Address
Islamabad . Islamabad 59320 , Pakistan